Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Transaction Costs shopping experience:
1. Compare - without doubt the biggest advantage that the Transaction Costs offers shoppers today is the ability to compare thousands of Transaction Costs at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.
2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about
3. Testimonials - don't know anybody that has bought a Transaction Costs? Wrong! If the Transaction Costs is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.
4. Questions - Got a question about Transaction Costs then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....
5. Reputation - Never heard of the company selling Transaction Costs? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Transaction Costs and build up a picture of their reputation for sales, returns, customer service, delivery etc.
6. Returns - still worried that even after all of the above your Transaction Costs wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.
7. Feedback - happy with your Transaction Costs then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.
8. Security - check for the yellow padlock on the Transaction Costs site before you buy, and the s after http:/ /i.e. https:// = a secure site
9. Contact - got a question about Transaction Costs, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.
10. Payment - ready to pay for your Transaction Costs, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.
In
economics and related disciplines, a
transaction cost is a cost incurred in making an economic exchange. For example, most people, when buying or selling a
stock, must pay a commission to their
stock broker; that commission is a transaction cost of doing the stock deal. Or consider buying a banana from a store; to purchase the banana, your costs will be not only the price of the banana itself, but also the energy and effort it requires to find out which of the various banana products you prefer, where to get them and at what price, the cost of traveling from your house to the store and back, the time waiting in line, and the effort of the paying itself; the costs above and beyond the cost of the banana are the transaction costs. When rationally evaluating a potential transaction, it is important to consider transaction costs that might prove significant.
A number of kinds of transaction cost have come to be known by particular names:
- Search and information costs are costs such as those incurred in determining that the required good is available on the market, who has the lowest price, etc.
- Bargaining costs are the costs required to come to an acceptable agreement with the other party to the transaction, drawing up an appropriate contract and so on. In game theory this is analyzed for instance in the game of chicken.
- Policing and enforcement costs are the costs of making sure the other party sticks to the terms of the contract, and taking appropriate action (often through the legal system) if this turns out not to be the case.
History of development
The term "transaction cost" is frequently thought to have been coined by
Ronald Coase, who used it to develop a theoretical framework for predicting when certain economic tasks would be performed by
business organizations, and when they would be performed on the market. However, the term is actually absent from his early work up to the 1970s. While he did not coin the specific term, Coase indeed discussed "costs of using the price mechanism" in his 1937 paper
The Nature of the Firm, where he first discusses the concept of transaction costs. The term "Transaction Costs" itself can instead be traced back to the monetary economics literature of the 1950s, and does not appear to have been consciously 'coined' by any particular individual.
Robert Kissell and Morton Glantz,
Optimal Trading Strategies, AMACOM, 2003, pp. 1-23.
Arguably, transaction cost reasoning became most widely known through
Oliver E. Williamson's
Transaction Cost Economics. Today, transaction cost economics is used to explain a number of different behaviours. Often this involves considering as "transactions" not only the obvious cases of
buying and selling, but also day-to-day emotional interactions, informal
gift exchanges, etc.
The determinants of transaction costs are according to Williamson frequency, specificity, uncertainty, limited rationality, and opportunistic behaviour.
At least two definitions of the phrase "transaction cost" are commonly used in literature. Transaction costs have been broadly defined by Steven N. S. Cheung as any costs that are not conceivable in a "
Robinson Crusoe economy" -- in other words, any costs that arise due to the existence of institutions. To Cheung, "transaction costs", if the term is not so popular in economics literatures, should be called "institutional costs".Steven N. S. Cheung "On the New Institutional Economics",
Contract EconomicsL. Werin and H. Wijkander (eds.), Basil Blackwell, 1992, pp. 48-65 But many economists seem to restrict the definition to exclude costs internal to an organization.
Harold Demsetz (2003) “Ownership and the Externality Problem.” In T. L. Anderson and F. S. McChesney (eds.) Property Rights: Cooperation, Conflict, and Law. Princeton, N.J.: Princeton University Press The latter definition parallels Coase's early analysis of "costs of the price mechanism" and the origins of the term as a market trading fee.
Starting with the broad definition, many economists then ask what kind of institutions (firms, markets, Franchisings, etc.) minimize the transaction costs of producing and distributing a particular good or service. Often these relationships are categorized by the kind of
contract involved. This approach sometimes goes under the rubric of
New Institutional Economics.
A simple example
A supplier may bid in a competitive environment with a customer to build a widget. However, to make the widget, the supplier will be required to build specialized machinery which cannot be easily redeployed to make other products. Once the contract is awarded to the supplier, the relationship between customer and supplier changes from a competitive environment to a
monopoly/monopsony relationship. This means that the customer has greater leverage over the supplier such as when price cuts occur. To avoid these potential costs, "hostages" may be swapped to avoid this event. These hostages could include partial ownership in the widget factory; revenue sharing might be another way.
Car companies and their suppliers often fit into this category, with the car companies forcing price cuts on their suppliers. Defence suppliers and the military appear to have the opposite problem, with cost overruns occurring quite often.
Information infrastructure's relationship to transaction costs
Firms, or more generally, organizations, develop and become larger over time, using more and more computers to work. This growth in the
information infrastructure leads to a growth of
software use (operating systems and their applications, for example) and, as a result, to the growth in the number of software use/access licenses to be purchased and managed. For the owners of software intellectual property rights, this process leads to a greater supervision of users to regulate/enforce lawful access to software.
The situation occurs when all of the software used by an organization is Proprietary software. This results in some costs — transaction costs — that are not usually taken into account by
Administration (business)s and
managers. The use of
free software (
alternative terms for free software) leads to a reduction in transaction costs in terms of computation costs and in terms of the number of managed contracts, which can be numerically reduced by half.Soares, MVB (2004), 'Reducing Transaction Costs in Information Infrastructures using FLOSS - Free/Open/Libre Open Source Software', 4S/EASST Conference, Paris, France, August 26-28
IT's relationship to transaction costs
Implementing a new information technology is generally seen as a means for reducing the transaction costs of an
organization. However, in practice, implementing new
Information Technology often results in higher transaction costsCordella, A. & Simon, K.A. (1997), 'The Impact of Information Technology on Transaction and Coordination Cost', Conference on Information Systems Research in Scandinavia (IRIS 20), Oslo, Norway, August 9-12. This is because the amount of information that needs to be processed by the organization increases. This can result in
information overload.
Antonio Cordella and Kai A. Simon call the cost of processing this information coordination cost.Cordella, A. (2001), 'Does Information Technology Always Lead to Lower Transaction Costs?', The 9th European Conference on Information Systems, Bled, Slovenia, June 27-29 If these costs exceed the benefits of IT, then the implementation becomes something negative and expensiveCordella, Antonio (2006). Transaction costs and information systems: does IT add up?, Journal of Information Technology, 21, 195–202. (For an alternative view of coordination costs, see Malone, Yates, and Benjamin, 1987.)Malone, T. W., J. Yates and R. I. Benjamin (1987), "Electronic Markets and Electronic Hierarchies," Communications of the ACM, 30, 484-497.
To reduce coordination costs, organizations can do one of two things:
Improve information processing capabilities. This can be done either through implementing new information systems or creating lateral relations.Galbraith, J. A. (1973), Designing Complex Organizations, Addison-Wesley Longman Publishing Co., Inc., Boston, MA.
Use IT to reduce the need for coordination through increased slack resources (which reduces the need for extreme precision) or increased reliance on self-contained tasks which provides more of the information to a single point of contact rather than requiring communications and coordination among multiple units. The decreased amount of information to process means lower coordination costs and lower transaction costs.
Technologies like enterprise resource planning (Enterprise Resource Planning) can provide technical support for these strategies.
Notes
References
- Oliver E. Williamson (1996). "The Mechanisms of Governance," Oxford University Press.
- Steven N. S. Cheung (1987). “economic organization and transaction costs," The New Palgrave: A Dictionary of Economics, v. 2, pp. 55-58.
- Jürg Niehans (1987). “Transaction Costs," The New Palgrave: A Dictionary of Economics, v. 4, pp. 677-80.
- Coase, Ronald H. 1937. The nature of the firm. Economica, 4: 386.
- Coase, Ronald H. 1960. The problem of social cost. Journal of Law and Economics, 3: 1-44.
- Williamson, Oliver E. 1981. The economics of organization: The transaction cost approach. The American journal of sociology, 87(2): 233.
- Williamson, O.E. 1985. The economic institutions of capitalism: Firms, markets, relational contracting. New York, NY: Free Press.
See also
External links
- Transaction cost economics
- Coordination Costs (follow the "Publications" link, where you can download Reference 5)
In
economics and related disciplines, a
transaction cost is a cost incurred in making an economic exchange. For example, most people, when buying or selling a
stock, must pay a commission to their stock broker; that commission is a transaction cost of doing the stock deal. Or consider buying a banana from a store; to purchase the banana, your costs will be not only the price of the banana itself, but also the energy and effort it requires to find out which of the various banana products you prefer, where to get them and at what price, the cost of traveling from your house to the store and back, the time waiting in line, and the effort of the paying itself; the costs above and beyond the cost of the banana are the transaction costs. When rationally evaluating a potential transaction, it is important to consider transaction costs that might prove significant.
A number of kinds of transaction cost have come to be known by particular names:
- Search and information costs are costs such as those incurred in determining that the required good is available on the market, who has the lowest price, etc.
- Bargaining costs are the costs required to come to an acceptable agreement with the other party to the transaction, drawing up an appropriate contract and so on. In game theory this is analyzed for instance in the game of chicken.
- Policing and enforcement costs are the costs of making sure the other party sticks to the terms of the contract, and taking appropriate action (often through the legal system) if this turns out not to be the case.
History of development
The term "transaction cost" is frequently thought to have been coined by
Ronald Coase, who used it to develop a theoretical framework for predicting when certain economic tasks would be performed by business organizations, and when they would be performed on the
market. However, the term is actually absent from his early work up to the 1970s. While he did not coin the specific term, Coase indeed discussed "costs of using the price mechanism" in his 1937 paper
The Nature of the Firm, where he first discusses the concept of transaction costs. The term "Transaction Costs" itself can instead be traced back to the monetary economics literature of the 1950s, and does not appear to have been consciously 'coined' by any particular individual.Robert Kissell and
Morton Glantz,
Optimal Trading Strategies, AMACOM, 2003, pp. 1-23.
Arguably, transaction cost reasoning became most widely known through
Oliver E. Williamson's
Transaction Cost Economics. Today, transaction cost economics is used to explain a number of different behaviours. Often this involves considering as "transactions" not only the obvious cases of
buying and
selling, but also day-to-day emotional interactions, informal gift exchanges, etc.
The determinants of transaction costs are according to Williamson frequency, specificity, uncertainty, limited rationality, and opportunistic behaviour.
At least two definitions of the phrase "transaction cost" are commonly used in literature. Transaction costs have been broadly defined by Steven N. S. Cheung as any costs that are not conceivable in a "
Robinson Crusoe economy" -- in other words, any costs that arise due to the existence of institutions. To Cheung, "transaction costs", if the term is not so popular in economics literatures, should be called "institutional costs".Steven N. S. Cheung "On the New Institutional Economics",
Contract EconomicsL. Werin and H. Wijkander (eds.), Basil Blackwell, 1992, pp. 48-65 But many economists seem to restrict the definition to exclude costs internal to an organization.
Harold Demsetz (2003) “Ownership and the Externality Problem.” In T. L. Anderson and F. S. McChesney (eds.) Property Rights: Cooperation, Conflict, and Law. Princeton, N.J.: Princeton University Press The latter definition parallels Coase's early analysis of "costs of the price mechanism" and the origins of the term as a market trading fee.
Starting with the broad definition, many economists then ask what kind of institutions (firms, markets, Franchisings, etc.) minimize the transaction costs of producing and distributing a particular good or service. Often these relationships are categorized by the kind of
contract involved. This approach sometimes goes under the rubric of
New Institutional Economics.
A simple example
A supplier may bid in a competitive environment with a customer to build a widget. However, to make the widget, the supplier will be required to build specialized machinery which cannot be easily redeployed to make other products. Once the contract is awarded to the supplier, the relationship between customer and supplier changes from a competitive environment to a monopoly/monopsony relationship. This means that the customer has greater leverage over the supplier such as when price cuts occur. To avoid these potential costs, "hostages" may be swapped to avoid this event. These hostages could include partial ownership in the widget factory; revenue sharing might be another way.
Car companies and their suppliers often fit into this category, with the car companies forcing price cuts on their suppliers. Defence suppliers and the military appear to have the opposite problem, with cost overruns occurring quite often.
Information infrastructure's relationship to transaction costs
Firms, or more generally, organizations, develop and become larger over time, using more and more computers to work. This growth in the information infrastructure leads to a growth of software use (operating systems and their applications, for example) and, as a result, to the growth in the number of software use/access licenses to be purchased and managed. For the owners of software intellectual property rights, this process leads to a greater supervision of users to regulate/enforce lawful access to software.
The situation occurs when all of the software used by an organization is
Proprietary software. This results in some costs — transaction costs — that are not usually taken into account by
Administration (business)s and managers. The use of
free software (alternative terms for free software) leads to a reduction in transaction costs in terms of computation costs and in terms of the number of managed contracts, which can be numerically reduced by half.Soares, MVB (2004), 'Reducing Transaction Costs in Information Infrastructures using FLOSS - Free/Open/Libre Open Source Software', 4S/EASST Conference, Paris, France, August 26-28
IT's relationship to transaction costs
Implementing a new
information technology is generally seen as a means for reducing the transaction costs of an
organization. However, in practice, implementing new
Information Technology often results in higher transaction costsCordella, A. & Simon, K.A. (1997), 'The Impact of Information Technology on Transaction and Coordination Cost', Conference on Information Systems Research in Scandinavia (IRIS 20), Oslo, Norway, August 9-12. This is because the amount of information that needs to be processed by the organization increases. This can result in
information overload.
Antonio Cordella and Kai A. Simon call the cost of processing this information coordination cost.Cordella, A. (2001), 'Does Information Technology Always Lead to Lower Transaction Costs?', The 9th European Conference on Information Systems, Bled, Slovenia, June 27-29 If these costs exceed the benefits of IT, then the implementation becomes something negative and expensiveCordella, Antonio (2006). Transaction costs and information systems: does IT add up?, Journal of Information Technology, 21, 195–202. (For an alternative view of coordination costs, see Malone, Yates, and Benjamin, 1987.)Malone, T. W., J. Yates and R. I. Benjamin (1987), "Electronic Markets and Electronic Hierarchies," Communications of the ACM, 30, 484-497.
To reduce coordination costs, organizations can do one of two things:
Improve information processing capabilities. This can be done either through implementing new information systems or creating lateral relations.Galbraith, J. A. (1973), Designing Complex Organizations, Addison-Wesley Longman Publishing Co., Inc., Boston, MA.
Use IT to reduce the need for coordination through increased slack resources (which reduces the need for extreme precision) or increased reliance on self-contained tasks which provides more of the information to a single point of contact rather than requiring communications and coordination among multiple units. The decreased amount of information to process means lower coordination costs and lower transaction costs.
Technologies like enterprise resource planning (Enterprise Resource Planning) can provide technical support for these strategies.
Notes
References
- Oliver E. Williamson (1996). "The Mechanisms of Governance," Oxford University Press.
- Steven N. S. Cheung (1987). “economic organization and transaction costs," The New Palgrave: A Dictionary of Economics, v. 2, pp. 55-58.
- Jürg Niehans (1987). “Transaction Costs," The New Palgrave: A Dictionary of Economics, v. 4, pp. 677-80.
- Coase, Ronald H. 1937. The nature of the firm. Economica, 4: 386.
- Coase, Ronald H. 1960. The problem of social cost. Journal of Law and Economics, 3: 1-44.
- Williamson, Oliver E. 1981. The economics of organization: The transaction cost approach. The American journal of sociology, 87(2): 233.
- Williamson, O.E. 1985. The economic institutions of capitalism: Firms, markets, relational contracting. New York, NY: Free Press.
See also
External links
- Transaction cost economics
- Coordination Costs (follow the "Publications" link, where you can download Reference 5)
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